DEPARTMENT MANAGER
As a Department Manager for Fox & Hound Restaurant Group, you are responsible for all aspects of the operation and property owned or rented by Fox & Hound Restaurant Group. It is also expected that you and the operation will reflect a positive image of Fox & Hound Restaurant Group to our guest and community both on duty and in your personal life.
Listed below are guidelines and responsibilities that as a Department Manager you are responsible for as a leadership figure. These guidelines and responsibilities are not all-inclusive of the day-to-day responsibilities of our Department Managers.
PEOPLE
- To ensure that your unit is properly staffed; it is the responsibility of the all Department Managers to train and properly develop all employees
- Maintain the proper number of employee’s to execute “stellar” service to our guest during each shift
- Control hourly turnover
- To ensure the proper training of all employees using the Company’s established programs
- Perform monthly evaluations on all staff
- It is the responsibility of the Department Manager for the overall development of all employees and ensures that every guest receives the best products and service
OPERATIONS
- To ensure compliance with all Company & State Health and Safety regulations
- To comply with all State & Local Liquor regulations
- Proper ordering of all merchandise to operate and execute the operation according to Company standards
- Ensure prompt payment of purveyors and vendors weekly and monthly
- Ensure all Company polices and procedures are adhered to by all employees
- Ensure guest satisfaction through our Mission Statement “Quality is our Passion”
- Maintaining a Productive Work Environment for all employees.
- Ensure the overall security of your location
- To maintain the overall cleanliness of the unit and its surrounding areas.
- To counsel and hold accountable all employees who do not follow the Company’s policies and procedures by using philosophies of the OMM
- Set a good example for all employees by being prompt and giving 100% for every shift
PROFIT
- Consistent controls of food cost, labor cost, and all controllable to Company targets
- Accurately enter weekly invoices into Inventory Express or Micros
- Accurate reporting & counting of weekly inventory
- Accuracy of nightly paperwork and nightly call in of numbers
- Increase sales through approved LSM and established programs
- Maintain a level of service and execution to ensure “stellar” guest satisfaction every night
- Train staff to build sales through their performance, service and up selling
At least two-years, full-service restaurant management experience preferred.
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